Shipping Policy

Presets (Digital Downloads)

Instant delivery (Same day instant delivery to e-mail via our Sky Pilot app, please allow up to 1 hour)

For Physical Goods

Shipping Costs: All Orders Ship FREE with FAST Shipping

Shipping Delivery Times: Within USA 4 to 9 business days

Processing Times For Physical Goods:

Once we receive your order, we start working on it right away! All orders are subject to verification and approval and may take up to 2 business days to process before shipping. Please note we do not ship on Saturdays, Sundays, or holidays. Orders placed on Friday after 3pm PST, Saturday, or Sunday will be processed by our warehouse the following business day.

Tracking Number: After you place an order, you'll receive an e-mail confirmation with your order number. For the presets, you will also receive the digital files immediately. For physical goods, when your items are shipped out, you will receive an automatic notification from the system via email or SMS providing you with a tracking number via a separate email. Please allow at least 12 hours for the tracking information to update before reviewing your shipment status.

Lost or Delayed Packages: For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company provided in your tracking information. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

If you’re unable to resolve the issue with the shipping company, email support@flourishpresets.com and we’ll be happy to assist and get to the bottom of it!

Unexpected Delays: In some (rare) instances the delivery may take longer than the standard shipping times stated above due to reasons beyond our control

Business Address:

611 N Brand Blvd, Glendale, CA 91203, United States of America

Contact Us:

support@flourishpresets.com

213-548-2106