FAQ

 

GENERAL QUESTIONS

Lightroom Presets are custom filters that quickly edit photos automatically (adjusts exposure, contrast, tone, clarity, color, etc.) with just 1-click.

They are photo editing adjustment settings that can be applied to your photo to achieve a certain look.

It allows you to edit photos faster so you can spend more time shooting.

Unlike expensive apps, our unlimited use presets have NO expensive reoccurring subscription fees.

While our competitors will charge for mobile and desktop presets separately, all of our profesionally designed presets are value packed and include BOTH mobile & desktop formats for limitless versatility and quick editing on the go.

We also donate 5% of proceeds to a charity of your choice for all orders above $35.

Here are some of the reasons why our customers love Flourish Presets:
-Easy to use, download and install
-Transforms your photo/video content in just 1-click
-Professional-looking content in just seconds!
-Little to no editing experience required
-Gives your photos a consistent style
-Dramatically speeds up your workflow
-Saves you time editing so you can spend more time shooting
-Allows you to try a variety of styles on your photos quickly
-Customizable / Adjustable
-Level up your editing anytime, anywhere

Yes! All of our downloads are INSTANT.

 After you complete payment you will immediately have the option to download the product(s) from the final purchase page.

Aside from that, you will also receive a download email shortly after. 

If for any reason you don't receive the email immediately, please contact us at support@flourishpresets.com

After your purchase, you will be redirected to a page where you can download your presets and learn how to install them on your device.

We have step-by-step installation video tutorials and instructions for both Mobile (IOS & Android) and Desktop to walk you through the whole process.

ABSOLUTELY!

Our presets are designed for all levels of photographers, especially for beginners so that you can easily get a professional-looking aesthetic WITHOUT spending tons of hours editing.

Yes. Your purchased presets are downloadable with no expiration date.

Just note that we have different presets for mobile and desktop.

Your purchase will download as a zipped file.  When downloading your file after purchasing, select the “save” option instead of directly opening the file. If you do not specify a download location, the file will often be found in a folder labeled “downloads”.

Some computers may require an external program to unzip the file. 7-Zip is a free and well-known software that compresses and extracts files. PeaZip is another free option. You do not need to pay for an unzipping program to unzip your downloaded file. 

Note: On Windows 10 the file explorer has built-in File extraction, where you can simply right-click and extract files, and does not need unzipping software. 

HOW TO UNZIP A FILE ON DESKTOP

DESKTOP PC: Right-click on the downloaded folder and then click “extract all”.

DESKTOP MAC: Double-click on the downloaded folder and your computer will automatically extract all. Some newer PCs and MACs will automatically unzip your files immediately following your download. This is what a file looks like when it's unzipped:

Note: For mobile steps, please refer to the specific instructions on installation

Nope! They are yours to use forever! You'll still have access to your download page so you can re-download them to your new phone if/when needed :)

Send us an email at support@flourishpresets.com and we’ll be more than happy to help! 

We’ll do our best to respond as soon as we can. You can also reach us through our contact page on our website.

Order Questions

Have you already checked your spam/junk folder? Your order emails may have sent there in error. If this is the case, please be sure to mark us as a safe sender going forward!

In case that you are still unable to find your order confirmation/download emails, we recommend trying the following:

1. If you paid with PayPal, be sure to check the inbox of the email account associated with your PayPal account.
2. Reach out to our support team at support@flourishpresets.com with the following:

a. The first and last name associated with your order.

b. The name(s) of the product(s) you ordered.

c. A general estimate of the time/date of your order.

You will receive access to your files immediately after your payment has been posted and your purchase has completed.

On your order confirmation page, you should see an "Access Digital Content" link.

If you did not receive a download email, please check your spam folder and the email address associated with your form of payment.

You may also contact us at support@flourishpresets.com and we'll resend the link. We do send any products via mail - all delivery is digital.

Just reach out to us at support@flourishpresets.com and provide us as much information as you can (your full name, order number, correct email, the wrong email and which presets you purchased) and we will be able to locate your order.

You may download your purchased product as many times as you want – the downloads are fully unlimited. If your download link does not work anymore - just email us at support@flourishpresets.com

Lightroom Presets

1. Download Adobe Lightroom (FREE APP) from your App Store.
2. Download the DNG Zip file via the link we've sent in your email
3. Tap "More..." then "Save to Files" and choose "On my iPhone"
4. Go to the Search bar then find "Downloads".
5. Find the downloaded DNG Zip file then tap to unzip the folder.
6. Select all DNG files to be imported to your Lightroom.

CLICK HERE TO WATCH VIDEO TUTORIAL

1. Download Adobe Lightroom (FREE APP) from your Play Store.
2. Download the DNG Zip file via the link we've sent in your email.
3. Go to your Gallery
4. Select all DNG images to be imported/shared to your Lightroom.

CLICK HERE TO WATCH VIDEO TUTORIAL

Please take note that there are two types of files for desktop — XMP and LRT. You may use the XMP files for desktop if you are using the later versions of Lightroom. You may check these details below for your reference:

1. Lightroom Classic: version 7.3+ (use .xmp Files)
2. Lightroom (FREE): desktop version (use .xmp Files)
3. Lightroom 4, 5, 6 (use .lrtemplate Files)

To make sure which version of Lightroom you are using, you may click "Help" at the top of your Lightroom dashboard and then click "System Info" to find out.

1. WINDOWS TUTORIAL

2. MAC TUTORIAL

Since Lightroom is mainly a photo-editing program, video tools are fairly limited, so our presets are not suitable for video editing.

Yes, our presets can be applied not only in Lightroom but also in Photoshop.

Our Lightroom Presets come in 3 formats:
LRT and XMP for Desktop
DNG for Mobile

You may use the .XMP files to make the presets work with Photoshop.

CLICK HERE ON HOW TO INSTALL IN PHOTOSHOP

You do not need a subscription to use the presets on your mobile device. All you need to do is install the FREE Lightroom mobile app in the app store! 

You will, however, need an Adobe subscription to use them in Lightroom Desktop (on your computer).

Download the FREE Adobe® Lightroom® App:

> iOS: Download via Apple App Store

> Android: Download via Google Play

No payment is required!

Adobe Lightroom

Adobe Photoshop Camera Raw

VIDEO LUTS

LUT stands for “look-up table.” 

A LUT is a tool that lets filmmakers, editors, and colorists save particular color grades as a template. Think of a LUTs as color presets that a filmmaker can readily turn to when working on a project. 

In simple terms, LUTs are basically filters for your video footage.

LUTs are powerful tools you can use to elevate the color grading in your videos effortlessly and make it STAND OUT from the crowd. 

LUTs are the most efficient and hassle-free method of quickly editing high quality footage and giving your video an overall tone of color and a specific cinematic look. People use LUTs because they are CONVENIENT.

A must-have tool for any influencer, content creator, business owner, videographer, or experienced or emerging filmmaker.

Spend more time creating content and connecting with your audience. We applied all the hard work of creating these LUTs, so you don’t have to!

1. SAVE TIME EDITING

Speed up your workflow and transform your simple, raw footage into cinematic and color-enhanced final videos IN JUST SECONDS.

2. TAKE YOUR VIDEOGRAPHY TO THE NEXT LEVEL

Add a professional look to your videos using high-quality LUTs and enhance the colors of your footage with JUST A FEW SIMPLE CLICKS.

3. EASY-TO-USE AND CUSTOMIZABLE

Make certain adjustments to your liking using the intensity slider and basic editing tools to adjust exposure, contrast, highlights, etc, – depending on what your footage needs.

4. EDIT ANYWHERE USING MOBILE

You can use LUTs on your mobile phone to edit your Tik Tok Videos, Instagram Stories, Youtube Videos, Vlogs, and other mobile videos.

Your LUTs will be instantly available for download after your purchase. 

Please check your email inbox and SPAM folder for your Order Confirmation email.

If you're having any difficulties please reach out to us at support@flourishpresets.. Make sure to include your Order Number with your email address or full name and our support team will assist you ASAP.

After your purchase, you will be redirected to a page where you can download your Flourish Video LUTs and learn how to install them on your device.

We have step-by-step installation video tutorials and instructions for both Mobile (IOS & Android) and Desktop (Macbook & Android) to walk you through the whole process.

Our LUTs are compatible with any program that supports .CUBE files. This includes:

-Adobe Premiere Pro

-Adobe After Effects

-Adobe Photoshop

-Adobe SpeedGrade

-DaVinci Resolve

-Final Cut Pro X

-Avid Media Composer

-Sony Vegas

-Edius

-Assimilate Scratch

-Filmora

-Capture One

-VideoLUT (iOS)

-LumaFusion (iOS)

and more

If you’re wondering if they will work with your program, email us and we’ll let you know.

Yes, definitely! You can use these LUTs using the FREE VN Editor App so you can easily edit your Tik Tok Videos, Instagram Reels or other mobile videos. 

You may download the app here:

IOS

ANDROID

These LUTs are designed to work with any video footage captured with iPhone, Android, or other professional cameras. Tested on as many different cameras, scenes, lighting, and colors as possible, these LUTs work on a wide variety of videos.

Each LUTs Pack has a different amount of .cube files (LUTs versions).

You can check how many LUTs versions each pack has in the “What’s Included” section of the Product Page description.

These LUTs pack come in two folders – Desktop & Mobile. They are basically the same .cube files but we took the liberty to rename and organize, so they’re convenient to use once you install them on the respective devices.

You will also receive our personal Thank You Note, together with  PDF instructions on how to download and use LUTs on your desktop/mobile.

Every LUTs pack contains .cube files. The .cube files are an industry standard format for video-post production, and are compatible with multiple video editing software.

You can use these LUTs for as long as you want. Once you've purchased, you don’t have to pay for them monthly and it's yours forever!

Please note that Flourish Presets Video LUTs are copyrighted. The license you buy is a single purchaser license. Its license does not extend to companies or partnerships and may not be resold (whole or modified, reversed-engineered), loaned, and/or gifted to another individual and/or party.

Of course! There is no experience required for you to use these LUTs. You don't need any professional knowledge about video editing programs to use and have fun with LUTs. It's very easy and simple to download for a regular user. 

Most of our customers are beginners, and all of our LUTs can give your videos a professional look with just a few clicks. With that said, keep in mind that LUTs aren’t a one-click solution. They’re supposed to serve as a bridge between you and your ultimate output. You’ll get the best results if you start with a LUT and then customize it to your liking

Since Lightroom is mainly a photo-editing program, video tools are fairly limited, so Lightroom is not suitable for video editing.

Due to the digital nature of our products, we do not provide refunds once they have been purchased. This is the industry standard for digital products. 

We can only issue refunds for duplicate orders.

If you're having any trouble achieving your desired results using our LUTs, please reach out to us at support@flourishpresets.com. Please email us with your order number and we’ll try to assist you with the best solution to your situation!

No worries! You can always email us at support@flourishpresets.com and we’ll be glad to assist you.

Make sure to include your order number, full name, and email address used for the order. We will get back to you with your new download link.

Yes! Most of our LUTs were derived from our Lightroom Presets. If you want a cohesive look for both your photos and videos, you may also check the Preset versions of these LUTs on our website.

You can also check the presets we offer via www.flourishpresets.com